Misrepresented & Faulty Vehicle Sold by ICar Gezina – Avoid This Dealership!

I purchased a Mercedes-Benz C63s from ICar Gezina at the end of January 2025. The vehicle was sold to me at a high, non-negotiable price and was advertised as being in excellent condition with no issues. Unfortunately, this was far from the truth.

1. Battery Problem: The day after receiving the car, I discovered that the battery was going flat overnight. This issue should have been picked up during a proper inspection prior to delivery. It took multiple follow-ups before it was finally resolved, indicating poor vehicle preparation.

2. Damaged Rims & Slow Punctures: I took the car to Tiger Wheel & Tyre for wheel alignment and balancing. To my shock, I was informed that all four rims were badly damaged and had been previously welded or repaired—none of which was disclosed to me at the time of sale. These damaged rims caused slow punctures on all wheels.

When I raised this with the dealership, they removed the rims for another quick-fix weld job, which predictably lasted only two weeks. I then requested rim replacements. The after-sales manager, Juan, said this needed approval from the owner, but I have been strung along ever since. Despite constant calls and messages, I have received no clear feedback, and I am now being ignored by both Juan and the original sales consultant, Wisdom.

3. Suspension Problems: In addition to the above, the car has persistent suspension issues that remain unresolved to this day.

To make matters worse, the sales representative, Wisdom, even had the audacity to suggest that I should pay for replacing the damaged rims—which were already on the vehicle when I bought it!

Stay far away from ICar Gezina. They sell damaged vehicles, do not disclose major defects, and their after-sales support is non-existent. I regret doing business with them and hope this serves as a warning to others.