Funds deducted from passengers account from IBERIA AIRLINES

I Have booked a ticket online with Iberia (17/11/2018) and paid with my Creditcard (R4942.68 - one way). The amount was deducted and the same evening another amount was deducted to the amount of R1059,00) The following day another amount was deducted (R3883,00) from my account. I tried tirelessly to get hold of someone who could explain or assist me in this regard. Needless to say, without any luck.

I wrote several E-Mails as well (prove can be provided for everything) Eventually someone came back on E-Mail and explained that the amount of R1059,00 was for the seat reservation. On their online page, it was specifically stated that seat reservation was for free. If not R1059 is ridiculously expensive for a seat. They refrained from giving any explanation to the R3883 that was pending which I had to stop.

They also refused to refund me in any way because I already used my ticket. Even though I've started the query proses before I left. Since I got back I only received an E-Mail informing me that it was for the seat reservation as well as a Spanish E-Mail of which I don't understand a word.

Please don't fall in the same trap as me. Rather pay a little more and fly with peace of mind than go through this total unprofessional treatment. Fly with any airline EXCEPT IBERIA.