Dishonest Billing Practices and No Support

I strongly advise against using this company. Their customer service is virtually non-existent. It takes them at least two weeks to respond to any inquiry, and when they finally do, the responses are vague, generic, and completely unhelpful.

I’ve been dealing with an unresolved issue since August 24. Despite not even starting the course, I was charged, and additional costs have inexplicably been added to my bill. They have outright refused to assist me.

Attempts to escalate the issue have been futile. The chat function is beyond frustrating—every day, you’re stuck dealing with the same unhelpful agents who can’t resolve anything. They direct you to a complaints site, but when you follow up, you’re told no complaint has been logged, forcing you to start the process all over again.

This is not just a rant. I’ve sent multiple emails since August 24 and am willing to share proof. This feels like a ****, with no proper escalation process and zero accountability. Avoid this company at all costs.