Bad service

They are ******** clients.. they sell you a car without showing u a Dakar so that u r aware of the faults of a car before u buy it..I bought a car Corolla prestige 1,6 2016 in may 2021.. after a week I complained to Darryl the sales guy about a car that it bumps as a drive and I suspect the shocks.. he ignored me and the caps of the seat holders are missing . He said he ordered them till today.. I took the car to go test the shocks and yes they are finished.. but he said they can't help me.. I mean a 330 k car but I already started to fix on it , only 4months with it.. that's *******.. I need some answers from management...