jC
jonathan C

1 reviews | Active since Mar 2009

27 Aug 2020, 10:14

Car not as advertised by Hyundai

I bought a vehicle from Hyundai Vredenburg about a month back, the ad stated full service history. I had to wait almost 2 weeks to get my spare key and book of life after the sale and only saw then that the car that was sold to me had skipped 2 services.

After back and forth with the Sales manager Christo he was willing to do a service as he was unaware that the vehicle didn't had a FSH. For the person posting these ads and not making sure of all the details ….didn't sit well with me. They collected the car and took it to there branch from my office in town. They apparently did the service as I am not sure if it was even done as no courtesy call or proof that it was done. And on top of that they dropped my car with literally no petrol in after I gave the person collecting my car with half a tank. I told him there is a sound coming from the engine bay and they need to look at that as well. that wasn't even attended too and she even said the mechanic mentioned that the wheel alignment and balancing is out.

What kind of service is this from a Reputable name in this industry

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