Service at Hyundai The Glen

What a weekend without a car in December. Thanks to Hyundai The Glen. I took my car in for service on the 8th December 2020. It came out that there was a need for a clutch kit replacement which I had to book for the following week. I indeed book on the 17th December, I was told that it takes 2-3 days. When I took it in on Thursday, I had prepared to get my car on Friday or Saturday so that I could leave for KZN late on Saturday. Little did I know that 2 to 3 days will turn to 5 days. On Friday I was told they were only going to order the Clutch from their Head Office in Germiston but it will only arrive on Monday. I tried negotiating for a courtesy car I was told it was declined and that the Manager will give me a call. I am still waiting for a call. It’s a Sunday today, 19 December 2020 at 16h34,I am still waiting for a call from the Manager. What I can say, they won because they messed up my plans prepared for the whole year. I really missed VW, every service was done in one day. That’s my sad story in December 2020. Thanks to Hyundai, The Glen.