I'm GK mangwane

I took my vehicle to service at the Glen hyndai almost a month now they don't communicate with me, no updates. It's been a month now.its seems they have special client those who deserve better treatment than me. It's seems my car had factory falt but they don't want to come clear to me. I'm not happy about their treatment. And bought the car for purposes and I'm paying bank every month for nothing. Actually I was buying this for them to keep it.