1 reviews | Active since Jul 2019
Hyundai The Glen Extremely Bad Service!
I took my car to Hyundai the Glen for a clutch replacement around this time last year, they fitted the new clutch kit and a few days after that my car began to give me problems. First it was the clutch cable that snapped which resulted in my vehicle being taken back and forth to them in an attempt to repair the faulty clutch fittings. Then the gears could not engage and it continued like that until today 13/04/2020, when I took my car in for a 120 000 Km service.
They checked my car and said to me my clutch needs to be replaced urgently and it will cost R8, 162 which I declined because they were the ones that damaged my car by not fixing the problem but rather making it worse.
I took my case to Hyundai South Africa which was useless and did not help at all! I then took it to the Motor Ombudsman and am still waiting for the judgment to be issued (almost a year later).
At this rate I will have to buy a new clutch kit every year according to Hyundai the Glen. I also refuse to cough out R 8, 000 for a fault which was completely theirs to begin with!
