Horrific service at Hyundai The Glen don't ever go there

I took in the Hyundai i20 yesterday it was making a funny sound while driving. I called Hyundai The Glen yesterday 5 times no one answered the telephone. At 15:07pm a lady called Winnie called me informing that the car is “going in for a service, they don’t do pickups and the dealership closes at 16:45pm” I waited for a call on an update only for Hyundai The Glen to call at 16:56pm I missed the call and no voice message was left. I called back at 16:58 again no one answered.

This morning, I have tried 6 times to call Hyundai The Glen with no success.

I’m so disappointed in the after-sale service delivery from Hyundai The Glen, it is like I’m dealing with a government entity as if they are doing me a favour and they are not charging a fee.

I will never ever use this dealership I would rather I will take this vehicle to another Hyundai, I cannot tolerate such treatment.