Horrible Service received at Hyundai The Glen

My mother bought a car on the 17th of April 2026 assisted by Noma(Consultant) and Siyabonga Zwane(Manager). She was promised to receive the spare key the following week Tuesday and till today the 4th of June 2026 she has not received the Spare Key. The Consultant Noma keeps pushing the dates it moved from Tuesday , to Friday , to Monday and Yesterday she was promised they’ll drop it at Southgate of which she waited by the mall until 4pm and the Sparekey was not dropped. Horrible service received at Hyundai The Glen mall. Promised to receive the Spare key this Friday and we await to receive it a month and a few weeks later.