No Customer Service, No Accountability

At first you will be under the impression that it is a slick operation, DON"T be fooled! We viewed the vehicle we wished to purchase on the 8 August and requested a quote with trade-in which was received on the 15 August after I had already started submitting some of the required documentation. As our accountant was out of the office we only submitted financials on the 19 August then we were told that there were pages missing BUT they were unable to advise which pages (I submitted exactly the same documents 3 times with no pages missing and they were still unable to advise which page they were looking for). We got duplicate forms for the same information with a different layout which was submitted with the share certificate on several occasions as well. On the 24 August we were informed that the company was "insolvent", only to get a phone call later that day to say the finance had been approved (we had submitted no further documentation as we were not advised of how Wesbank had come to this conclusion). On the 25 August we received confirmation of the vehicle details for insurance purposes and collected it on the 26 August. Now during this time there were multiple requests regarding the alleged insolvency and only upon sending the trail of emails to head office on the 29 August did we get a response from the DP (who had been addressed directly in an attempt to resolve the matter but who had not deemed it necessary to respond). On 30 August I receive the documentation which clearly shows the incorrect company registration details as completed by Hyundai Strydom Park - no apology, no explanation, just suck up our bad service and move on because you have your vehicle. At no point did they offer to arrange a tracking installation, we had to request it and only had that fitted after collection. I assure you that there is no way that I will ever have any further business with this dealership who are totally *********** and lacking of any accountability or business ethics. If, like us, you need to purchase their brand, FIND ANOTHER DEALERSHIP!