Hyundai Springs real off and damage car

On the 30 of October I bought a new 2020 Hyundai Creta from Springs branch, first and foremost when I got there the colour of the car wasn't the one that we agreed upon, I specifically asked for a grey colour and was given a white one.

2 days after driving the car I realised that the car perfomance is not what read about on reviews and what I was told about, i called the dealer told them about the perfomance of the car and that is possible for me to so the deal substitute because it's within my right to do so, the lady I spoke with said yes it's possible she will get Abdul to contact me.

Hours later I received a call from Waseem who tod me it's possible for me to do "deal substitute" but said I can only take Kia, Toyota or Nissan I told him I'm not interested in the brands mentioned he said he will give me a call back and never did.

The next day I contacted MFC elaborated what transpired and was they said I need to send an email and lay a complaint because it's still within my right to return the car and cancel the deal, a couple of days later MFC sends me an email saying "dealer principle" refuse to the deal substitute so I'm stuck with the car and I need to make sure that I pay my monthly installment.

Abdul sent me an email saying I can't do deal substitute but can trade in the car, I asked him on steps to take when I have to trade in the car he said he will advise and till today I haven't heard anything from him.

When I was given the car it was on 309 Kilometers yet they charged me for a new car and he didn't even bother to let me know that or let me know about the colour.

This car has a mechanical defect, when I drive 120k/h the speed drops and there's very loud noise that comes from the gearbox when I accelerate, also it hits 80 the noise gets louder and louder and then it loses power.

Yesterday, I went to Hyundai Eastrand Mall told them about the car and I asked to test drive another creta with someone from Hyundai so that it doesn't look as if I'm making this up, we test drive the Creta from them and they were no sounds from the gearbox speed was picking up fine, we then jumped into my Creta and the lady from Hyundai Eastrand Mall confirmed that mine has a problem she also heard the sounds, saw the speed dropping.

I didn't even went to Hyundai Springs where I first bought the car because when I told them 2 days after buying the car they didn't car all they cared about was pocketing the money and now that they found what they want which is money they don't care about customer needs.

It's not even a month since I have this car the question is it fair me to pay for a car that I'm not happy with for the next 6 years? I have a 8 months old baby that I travel with every day is it also fair for me to put my life and my babies life in danger?

I want nothing to do with this car and I want MFC and Hyundai to cancel my contract with that being said I'm going to take the matter up with Ombudsman, all social media platforms and I've also sent an email to Radio 702, if need be we can even go to high court, I might look and sound green but I'm definitely not a cabbage and refuse to be treated like one.

I will publicise my experience everywhere so people can see Hyundai South Africa and Hyundai Springs reap me apart

I want to cancel my contract with them it's still within my right, consumer right law states if you buy goods and within 6 months you not happy with them you have the right to return it back, if they refuse to take this car will meet in court