Poor service quality and poor quality production

I am so disappointed with the service quality of this branch. I have never seen such poor service ever and had I known the quality of after service was such I would never have firstly purchased this product (Hyundai) and would never went to Hyundai Springfield.

I had taken my vehicle in for a check after finding an oil leak, vehicle has as little as 12000km on the mileage, only to find out the turbo has given up. I have to apparently wait a month or more to have my vehicle repaired and returned, with no consideration and courtesy from the branch they have left me with no transport, my work requires me to be on the road as it entails saving and protecting lives. Every day without a transport I risk the chances of losing clients and work which is already happening.

After laying my case to the service manager, little to nothing could be done, whenever calling to speak to anyone, all they do is take my details down but never get back to me with a solution or a way forward.

It is such a disappointment to purchase something new and only under a year it sits in for a repair that will take a month or more and you get the run around with no compensation or care to the customers daily loss of income.