Hyundai Springfield Park Durban UTTERLY USELESS SERVICE

I booked my vehicle in on the 5 November 2021 for a fault with my steering wheel. (2016 i10 grande). Technician found the fault and took video footage of the issue found which was exactly what I described. He then advise that the vehicle is unsafe to drive and should not be driven in that state. The service adviser Carmel advised that the vehicle be returned when the parts arrived. She then advised that the vehicle be brought back on the 15 November 2021 to be stripped and parts to be sent to head office for further assessment. To date 22 November nobody from hyandui has contacted me to provide any feedback or update on my vehicle so I decided to contact them today for an update, only to find out that after testing again they cannot find an issue and the vehicle must be returned without any repairs!! At the Initial booking of the vehicle i had requested a courtesy car as I was advised that the parts would be ordered from factory and could take up to 21 days…. This request was denied!! Upon taking the vehicle back the 2nd time I requested a courtesy car because my vehicle is used to transport kids to school and wife to work, now I have occurred extra travel costs due to this inconvenience…. The vehicle is under factory warranty so there should be no issue with fixing or repairing the issue, also video evidence that was taken to support the claim!! Now we sit with a situation where we must collect a vehicle that is under warranty that has a class A safety issue and cannot be repaired by *********** people!!