1 reviews | Active since Dec 2022
Hyundai Roodepoort
Poor service by Hyundai Roodepoort...my vehicle went for service after a month my car breakdown due to no water seculation on the engine,there was a warning light overheating we took the vehicle back to the dealer on the 15th October their findings after a week by 'their specialist it was a coolant which was damaged the car was there almost a month,after several emails from of compliments...Hyundai SA compliments department..the head of the department ' Roodepoort Hyundai Regional manager 'Hyundai CEO the vehicle was fixed payment was done ' A month later same problem on the 24th December occured ' we brought the vehicle to Roodepoort Hyundai.. we asked the The sales Manager who was on site by the time Lee Rudman to assist us with a courtesy car as he adv we can drive our vehicle mind u was there before the dealer opens .. he did phone the reginal manager Mr Johan Nel whom he did help us as he mentioned the dealer never has courtesy cars and advised we can go ahead make a complain to the Hyundai CEO , the matter heated when the manager on site advise me I can take my vehicle back where I bought it he was rude(Lee Rudman) I don't think his in a right position.did try to advise the vehicle was here a months ago with same problem he didn't want to hear me ' call was made to the same technician' he did acknowledge his the one was working on the vehicle Kp 26 Ns Gp Hyundai Tucson 1 6 Tgdi Sport..on a call he assumed it's an engine which he will look into it on Wednesday now as a client his not sure his guessing .now they will charge me for same thing ....till today 29th December no call from the dealer to updates on the vehicle.
