DISGUSTING AND DISAPPOINTING SERVICE AT HYUNDAI WELTEVREDEN PARK

On the 28th of April 2022, my brand new car that I bought on 18th March 2022 got towed after 10pm, for an ignition that couldn't turn. The steering wheel was turning but not the ignition. It got towed. O the 29th, which was my wedding day, I was told by Estie from Hyundai that my car got hit by the boom gate at their premise when it got delivered to them and that I had to deal with the Towing company as it was not their fault. Had no car nor courtesy car from them for the inconvenience. My car had been giving some mechanical problems before that fateful evening. A week later when I went to fetch my car, was told that the problem was my fault and I had to pay to release my unfixed car from them. I had to pay on top of having to pay to get around as my car was with them the whole time. The Towing company refused to pay because there was no security at the gate and also that there's no signage indicating what should be done to avoid what happened to my car. The salesman, Hein Erasmus couldn't be bothered to even fetch me from home to go fetch my car because they said that they didn't have a NY available driver. To top it off he(Hein) went to tell his colleague that it was not his fault my car"s ignition couldn't turn and that he wasn't going to fetch me from home. He was not aware that when he was talking to her I was there at the dealership. His actions left nothing for me to desire. On top of that, today I got a call from Netstar to tell me that I had to pay for the tracking device that Hyundai went ahead to install without discussing with me. When I asked him about the tracking device, he told me that I didn't have to worry as the bank will be paying for me. I thought that that was some excellent service. But he **** to me to my face because he wanted the business and as soon as he got it, he couldnt care less. I called head office about my plight, to deaf ears. Now I have to take my new car in for fixing and will be left again without a car for a week. I was told that they don't offer courtesy cars, eo I have to see to finish what I do with my self. I bought a new car from the dealership because I wanted no mechanical issues, but it seems as if I am back to what I was running away from. The service at the dealership, especially Heim Erasmus, was appalling and disgusting. I would never advise anyone to buy any car from them. I'm extremely disappointed and disgusted...