Disgusted

I am so disgusted with them, my parents is 75 years, the car broke they charge them R10,000 just to take out the engine, then they said they have to import the engin, and that it will cost R200,000.00. We got the brand new engin for R21,500.00, that is not all, they said they will put everyting back they put it at the back on the seats, oil everywhere seats are broken. How can anyone treat old people that why.