Hyundai Sandton - Poor Vehicle - Poor Service

Purchased a vehicle through Hyundai Sandton on 25 April 2022, what a terrible experience. Seems like clients are at the mercy of sales people at this company, we even took the matter to the dealer principle and still no joy, is this how Hyundai SA does business??? We raised a few matters on the vehicle on the same day of delivery and the salesman promised to have this checked and sorted out (no feedback no contact – Thabang Sales Manager). We were advised that Thabang s now all of a sudden leaving Hyundai Sandton and we should deal with Kagiso another salesman to get the matters sorted. Vehicle was dropped off on the 1st of May, to date we don’t know what’s going on with the vehicle, when emails are sent no feedback not even a response, tried whatsapps they don’t answer your questions instead try to argue with you. All we know is that the vehicle is still at the workshop being looked at. Seems like we are at the mercy of Kagiso and Gary (dealer principle) for them to grace us with feedback and regular progress reports. This company and its staff are not serious, if you are considering purchasing a vehicle rather deal with a more trusted brand and dealership that takes your business seriously. Maybe our vehicle was not expensive enough for them to treat clients with respect and take clients seriously… 10 days later and I am still waiting for questions to be answered on individual points raised on the vehicle and repairs. Thought that Hyundai prides itself on quality vehicle and service, especially after sales service, well definitely not Hyundai Sandton… such a poor, disappointing experience with a purchase that is BIG to us.