1 reviews | Active since Nov 2021
Warning: Prolonged Delays and Lack of Customer Support at Hyundai Sandton Kramerville
I feel compelled to share my recent experience with Hyundai Sandton Kramerville, and unfortunately, it's not a positive one. My vehicle has been in their service center for nearly two months due to an extended delay in obtaining a necessary part.
Despite numerous inquiries and requests for updates, communication has been minimal, and when provided, it lacked transparency. This prolonged delay has caused significant inconvenience, leaving me without my vehicle for an extended period.
Adding to the frustration is the lack of support regarding a courtesy car. Despite requesting assistance, there has been no proactive effort to provide alternative transportation during this extended waiting period.
I believe it's essential for potential customers to be aware of the challenges I've faced, including prolonged delays and a lack of customer support. While I understand that unforeseen circumstances can arise, the absence of clear communication and assistance has been disappointing.
Considering my experience, I would caution potential customers to thoroughly assess their options and consider the potential challenges they may face at Hyundai Sandton Kramerville.
