Hyundai

In March 2022 I received my brand-new Hyundai Atos Automatic. Since I am an 80 year old lady and do not drive a lot I did not need a bigger car and thought this would be sufficient. All was well till a few weeks ago when I had a doctors appointment and found that the battery was flat. A friend jump started it for me and after he asked me I realised that I could have phoned Roadside Assistance. When the same thing happened this morning, that was what I tried to do. The number was wrong and it took a few calls to find the correct number. Phoning the above branch got me nowhere. Tyron at head office was very helpful an after some more phone calls I waited for feedback. Eventually I asked Hatfield branch for a call and found Wllliam very helpful. He even called back to assist me. At Wonderboom branch I went to and fro but got nowhere. Then Gerald told me that since I do not drive the car more than once weekly I have to BUY a trickle charger and keep the battery charged. I could not accept such news and he the promised me that Tienie would phone me back. I am still waiting and wonder why I bought a new car? This took the whole day and more than 20 phone calls, all costing me more money. I must add that Roadside Assistance rendered good service, but this is not a solution.