Resolution of an 'issue'

We had an issue with Hynudai Pinetowm. I addressed it with the dealer principle (I'd like to mention his name but wont due to legislation). The dealer principle set actions in place to sort the 'issue' out. There was very little time delay and the 'issue' was resolved is a very acceptable manner. I am impressed with the commitment to after sales service. .... Andrew Wilkie