Poor customer service

I had a really bad experience with Hyundai Pinetown from the start of buying my second car. The workmanship on a brand new car was bad(car was not painted properly to faulty light switches), the dealership just said that is came like that. After sales was really pathetic. They sell you warranty plans and tracking devices that don't provide good service. The worst ordeal I had was trying to service my car, my service was canceled by the booking agent and the dealership refused to take accountability for it as I had to pay cash for a service because the motor plan did not cover for a late service. It was very frustrating to get through to the service department, communicating with the service manager or dealer principal is virtually impossible.