Pathetic Seevic Hyundai Pinetown

My vehicle waa booked in for a service on the 15th August, i made the service advisor aware that the stitching on my seat civer was opening. Bear in mind i purchased my vehocle brand new on the 14th October 2019,it was then just short of a year old. The service advisor (Janet) said she will look into it, upon picking my car up i was told they could not do much as it was a Saturday and they will call me Monday morning to resolve the issue with my seat. Monday past and so did a few days, i was still not contacted. I then called in and was told Ryan the manager will contact me. This was on the 20th August. He asked me to send through pictures of the seat. I was then asked to vring the car in again, me thinking this was now going ti be resolved. Only to be told they were just taking pictures... WHY.... I had already sent the pictures so this was a waste of my time and Petrol. I then received a measage in the 31st August saying a new seat cover was ordered and it will arrive in 21 days. I followed up after 21 days abd was told eta was 9th October. It is now the 25th October, i have still not received feedback. Keep in mind i have to be the one to constantly message and call in for feedback as no1 from the service department keeps me informed or has given me any feedback yet.