MISREPRESENTATION -Be warned

Second Service on my 2022 Hyundai i20 .Was Bought a service and Maintenance Plan for the car from new.Car has 23k on the clock.Was cool’s at the time that car was covered for everything .Booked 2nd service today.Was advised and had to pay from my pocket for brakes that had to be glazed ,brake fluid flush, and a bacterial aircon filter. I then requested for my tyres to be rotated and was told they don’t normally do this . I recently serviced my Toyota and had no such issues at Toyota Pinetown.Very unhappy with this extra payment required and service is poor.