****** ****mers

It was on the 12th Tuesday September 2023 when I went Pinetown at Hyundai with my sister to buy a car. We been assist by Mxolise our sell's man. I told him I want a car for cash of this amount . He asked us to wait him, he is going to speak with his manager Clinton Munsami. He came back and told us and said he got Kia picanto but it still in the work shop but by Thursday it will be ready. We have to pay all the money to secure it. Which I did. Thursday we went back at Hyundai to pick up a car as a promised. They told us it will be ready definitely on Saturday also listen

By that time no call for update, nothing. Saturday when we arrived there Clinton promise us by Monday we will be sorted. Monday when we arrived Clinton saw us and decided to runner way , We been sitting there by Mxolise desk almost 1hr no one attending us until we decided to go there to their work shop. We meet him there. And he started to tell us now a car have a issue for clash. That’s why is not ready. My question is when Clinton will tell us that after we been waiting an hr without any explanation. By that time I’m using a hired car. We have to go back home without car. If I didn’t call no call I receive from them. I told him he can give us a car to use while they still busy with this one. Because I’m spending more than R5000 already that was not on my budget.

Clinton should be specific from the beginning when mxolise told him he have clients that need car. He have to told us yes we have a car but it will takes few days or a week. Then it will be up to me if I will wait or not. By that time I blame myself as I did find a ford Tego at Hyundai Springfield. Different was R1000. We end up getting a car on the 21 Thursday 2023 after a week. It was so dirty no auto Valley and Reverse gear not working properly. Today on the 03 October we take it back to Hyundai for auto valley. No body call me for feedback if a car is ready. I have to call them myself. That’s where they start to told me a car is Ready. I told them they have to pick up me or delivery it. my petrol is gone. It comes with low petrol. Is not even clean. They promise they will apply Crystal to protect painting but it still comes back without anything. I need my money for that courtesy car I been using it. Even now I’m still driving with a paper that will be expired on the 10th of this month. Horrible service I’m going to report to ombudsman also to all via social media and network. How many people who receive this terrible service.