1 reviews | Active since Mar 2025
Hyundai Pinetown dealership are selling faulty/broken cars
I have purchased pre owned car hyundai I20-2021 model white in colour on the 24th December 2024. When riched home started to check car property was disappointed to see rust on top of the car at the back ..volume button on the radio is not working, driver door locker is been damaged, worse part when I drive my car on higher speed car is making scary concerning sound. A car required wheel alignment as I was driving car was pulling on my left.
Front cover under bonnet had Crack . My sales person was on leave . I took the car back to him in 1st week of January telling him all my concerns..He just told me he can't get involved that is for service department. I ask him to accompany me as he was my salesman he refuses.
I took a car and asked them to test drive the car indeed there was a concerning sound a guy name Zamo he suggested I book car for service with all my concerns. I booked my car for service on 24 January 24th 2025, before the end of that day I was told that my car will be in for couple of days as they found issues with Gearbox.. From 24th January till March 7 2025 my car was with Hyundai dealer almost 2 months. I have not received any email or phone call.
I have tried to involved my Bank Absa no one has helped me to get documents or report from the dealer stating what issues were picked up in my car and how was fixed. No curtacy car was issued to me I have been spending so much on transport
I have anxiety and stress I cannot trust my car anymore as I'm traveling with 2 year old child daily.
