Extreme Incompetence

I am having the worst experience with Hyundai Pinetown, and the whole brand has honestly been tarnished in my books.

It has been almost 6 months and 5 visits later that they've been trying fix a faulty fuel gauge in my car. It is stuck on "full tank" and does not move, so I never know when petrol is running out.

1. On the first visit, they cleaned filters. 2. On the second visit, they cleaned valves. 3. On the third visit they replaced a "part". Not only did the fuel gauge still NOT WORK, but the fuel tank was not leaking as well 😭. And I was told it must have been something I drove over and I am liable for the cost of the fuel tank replacement. 4. It was on the 4th visit, when they told me this.

I ended up paying R10 000 so they could order the fuel tank.

5. Almost a month later, today (21 June), I took the car in for the replacement. Only to be told that THEY ordered a wrong part 😢 THIS!!! after waiting for weeks and having to take the car in FIVE times.

I am defeated!!! The repeated inconvinience, the disappointment everytime I realise that the issue is still not fixed, the daily filling up of petrol (I can only fill up abt R200 so the tank doesn't leak).

It is so disrespectful, inconsiderate and extremely unprofessional what Hyundai Pinetown has taken me through.

I am so numb at this point and would definitely not recommend them.