Damaged vehicle after service

On behalf of my mother Nelisiwe Mlaba, I would like to report Hyundai bluff for the unsatisfactory service they have provided her when she went in for her car service. Upon her service she was contacted by one of their consultants Angela Reddy who kept updating her on the amount to be paid which was at first 4K plus, after a few minutes she then called again with new information which seemed to be additional and would cause for the amount to increase from the 4k. The price estimated then accumulated to 9K plus. My mother then advised that they stop and not proceed with the service and the consultant then advised they had already finished servicing at this time it was around 9am whereas she had previously advised the vehicle would not be ready anytime before 11am. My mother then proceeded to pick up the car and paid around 4K the next day she noticed that the vehicle was leaking. The next day she wanted to fix the reverse camera and she was told to get this done at Pinetown where she had purchased it, whilst at Pinetown one of the mechanics noticed that the car was leaking and advised they would not be able to let her go with the vehicle in that condition. She then left the vehicle at Pinetown, she was then stranded and proceeded to inform the Bluff branch . The bluff branch sent a mechanic to inspect the car at Pinetown and advised this was not their fault. This is very disappointing and she would not recommend this service provider to anyone at this point. We require someone to contact her urgently to rectify this wrong doing. Her contact is ***.

Thank you