Contract Issue

Good Afternoon

I am sending you this email very very upset i have never imagined my experience of buying my first car being so exhausting and painful the Hyundai Pinetown just had the worst experience ever😒😒I thought buying a new car should be peaceful not stressful. I have issues with my contract which I have addressed them to Chelsea and till today nothing had been done !somuch disappointment for a big dealership like Hyundai. There are products which were added to my contracts without being explained to me and some I was advised they come with a car not as extras from the 13th of January 2024 I have been liaising with Chelsea but still no change. I went to see her today and she assured me things have been removed and MFC will only send me a new installments however I also called MFC today which they have send me same contract with no changes. I am sending you this email because I feel there has been not prioritising the job especially as a new customer I expected better from Hyandai. If I don’t get any assistance with you I am taking this up with Executive of Hyundai myb I would be heard myb undo the deal get it done with honesty.

kind Regards Thulisile Mampondo ***