PLEASE BEWARE

Worst dealership I have ever dealt with. The saying "As trustworthy as a salesman" comes from people like this.

I bought a second-hand vehicle from them in September 2021. Before I purchased the vehicle, it was agreed that they would service the car, replace the back tires and provide me with a towing eye that was missing from the car.

When I received the vehicle, only the rear tires were replaced. The service light was still on and the towing eye was still missing. It was a Thursday and the salesman Molefe said he will come to pick up the car and take it for a service on Monday morning and that he ordered the towing eye and it should take a week to arrive. After taking off from work, on Monday, he didn't show up and didn't take any of my calls. I phoned the dealership, they told me he had resigned. He was lying to my face, promising me everything, knowing he had resigned. He didn't book a service or ordered the towing eye.

After that, I dealt with the manager, Zipho. He booked the service (which was still covered by the service plan) and I ended up taking the vehicle for the service myself. He told me he would order the towing eye. A month later, I asked for the towing hook, he said he will get back to me. A month after that still nothing, a month after that still nothing, no communication from his side. There was always some or other problem. It has now been over 6 months and still nothing.

The last time he promised he will come to drop off the towing eye before I leave on a trip to Cape Town. I keep on phoning and sending messages, but nothing, he is avoiding my calls and not reading my messages anymore. I ended up buying one myself because I did not want to drive down to Cape town without it.

I had a very bad experience at this dealership. They are quick to take your money, but after good luck getting anything from them.

PLEASE BEWARE