HYUNDAI TERRABLE SERVICE

My name is Lorraine Mzizi. In 02-11-2023 i bought a car at Germiston Hyundai Company, I purchased a Demo car with 14 000 kilometers. The car was due for service on 27-11-2023 and i took the car to be serviced by the dealership and on 15-12-2023 i realized that there was an oil leak in the vehicle and i reported it to the dealership on the 18-12-2023 the service manager Mr. Gavin came to my property in order to inspect the vehicle and a tow-truck was arranged in order to tow the vehicle back to the dealership. i was informed by Mr. Gavin that there was a crack in the oil filter seal, and it was due to their negligent of whoever was servicing the car. On the 19-12-2023 i visited the dealership and i was told that they have to reset the timer and the car was not starting, On the 21-12-2023 they said they have to remove the cylinder, On the 29-12-2023 i went to Hyundai head office in Edenvale and i spoke to Elizebth regarding my complain and Elizebeth contacted Gavin, Gavin said the car needs to be taken to the engineers because it's not starting and i have not heard from them ever since. On the 21-12-2023 i informed the principal manager that i would like to cancel the contract or be given another vehicle as the engine of the previous car has been tempered with and he said it was impossible and the damage of the car is due to their negligent and they admitted to that.