1 reviews | Active since Mar 2015
Non payment of service paid for, for the past year
I purchased a Hyundai Tucson during March14. The car dealer had the vehicle serviced on 27 Feb 14 on km 144 853 before I signed for the vehicle, service dealer stamp and job no is indicated in the service book. On 06 March I booked my vehicle for service at Hyundai Bfn. Later I was phoned by the company who indicated that Hyundai Financial Services will not honour the payment of the service as the vehicle had missed it's 150 000km service. From last service on 27 Feb 14, km 144 853 till 06 Mar 15, km 152 718 I have only driven 7 865 km, but still my claim were rejected becuase the vehicle was serviced on 144 853 and not again on 150 000 km which seem that it is expected that the vehicle be serviced every 5 000km. I fetched my vehicle from Hyundai without having the vehicle serviced for which I have been paying for for the past year. Needless to say I immediately canceled my policy with them. I reffered someone yesterday to them for a service plan but will have to warn the person of my experience. Still thinking about having my other vehicle also moving over to another companies service plan before I get caught again.
