Bad Bad SERVICE at Edwin Swalws

Firstly I have always given positive feedback about the company and referred family and friends to the company who bought vehicles. Now I am absolutely irritated with your company I bought a vehicle in 2015 brand new accent last week I had a problem with the main key pad as it was worn out so I decided to use the 2nd key which only opened my doors but did not start my car I then took the car and key down to Hyundai Edwin Swales to see why the key was not working I was told firstly that my key was tampered with and I was like why would I interfere with my own key thats been in my safe from the time I bought it now you saying it was not the right key or that the key was tampered with and I am saying if that is the problem it comes from you guys as you gave me that key. Now I am having a problem getting a key and you wanting to charge me for this key which you gave to me. You need to be accountable I bought 2 brand new vehicles and I am now having a problem with this key and I should not be paying for this key and you need to do something about it. I cannot believe the audacity of the staff saying that the key was tampered with who would tamper with a key that been in my safe and I have no children living at home and it supposed to be a brand new 2nd emergency key that should work It opens the door goes into the ignition but does not start so why the hell is my car sitting at edwin swales and now that staff is giving me a big headache. Please sort out I want my 2nd key sorted out and i refuse to pay a cent as that second key should work. Now I am told they cannot even code that key which is your problem not min e I want someone to call me back with an answer How dare they want to charge me R5000 for a key that is faulty and that faulty key was given to me by hyhundai