Don’t buy a new Hyundai Creta!

I have a few problems - the diesel Creta that the salesman, Bongani, sold me was not available so I had to choose a different one. The only available variant in white was the 1.4T so we took it. That’s okay, we preferred the diesel but we did choose the petrol.

When we got home and looked at the new car we noticed three windows smash and grab were scratched, the exterior of the car was scratched, the lights are not adjustable (for carrying load or pulling a trailer), and the driver door panel doesn’t eliminate at night.

There were white parts-stickers on all the wheels and door handles and roof, and the headlights were aimed at the tree tops.

I returned to the dealership with these issues, and was told that the headlight adjustment is no longer included in any new Creta. I would never have bought this car if I had known that. The salesman didn’t tell me when I added the tow bar either. The car’s purpose is to tow things, so this omission would have been a hard termination of the deal.

I waited about three hours for the stickers to be washed off, two of the smash and grab windows to be replaced - they didn’t change the back one because they said the scratch would fix itself. And the headlights were adjusted to the lowest level, which means I couldn’t see much that night.

I’m disappointed that we were handed over a car with some issues that should have been looked at - like removing the stickers and setting the lights to the correct level.

But I’m horrified to know I have to keep a vehicle that the salesman knew I was going to tow with, and cannot safely tow at night because the lights aren’t adjustable.

He also said there’s no run-in process, but the manual says to take it easy for the first 1000kms and also not to tow for the first 2000kms.

Never again another Hyundai Creta.