Hyundai Durban South
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Hyundai Durban South
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cheryl M
1 reviews | Active since Sept 2013
4 Aug 2026, 12:34
Disgruntled Client
Horrible experience from Kaylin Reddy and his manager Justin. Purchased a car with Kaylin, I had to follow up with him for everything. Car was delivered and took it in for tracker installation it came back with scratches. Requested for him to report to netstar installer because I did not have any contact with the person that installed tracker no response for over a 3 weeks from him when i followed up with him and his Manger Justin said he is busy with month he will get back to me. Reported to him on the 10 July, i followed up 22 July and today on the 4 of August as i am still not sorted out. Bad service overall.
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Cheryl M
1 reviews | Active since Sept 2013
4 Aug 2026, 12:34
Disgruntled Client
Horrible experience from Kaylin Reddy and his manager Justin. Purchased a car with Kaylin, I had to follow up with him for everything. Car was delivered and took it in for tracker installation it came back with scratches. Requested for him to report to netstar installer because I did not have any contact with the person that installed tracker no response for over a 3 weeks from him when i followed up with him and his Manger Justin said he is busy with month he will get back to me. Reported to him on the 10 July, i followed up 22 July and today on the 4 of August as i am still not sorted out. Bad service overall.
0
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Ricardo P
1 reviews | Active since Jun 2026
8 Jun 2026, 10:07
Very poor service
The service is very very poor we bought a vehicle about 8 months ago and ever since the day we bought the vehicle we had only problems with it the clutch gave up 3 times in 4 months,and I was told by the dealer principal Raj that it was our fault and they can't help us,in the 8 months we bought the car we only used it for 4 months nicely with no problems,the same day we bought the car we reported the problem to the salesman which was Adam and the per-own manager which was Joe and they really made us run around for this car right up till now,I am paying for a vehicle that I don't have right now,it's at the PMB dealership workshop,for the last 2 weeks and notting is done on it,I will never buy a vehicle from this dealership ever again NEVER I wish I never bought the vehicle from them,they sold me a vehicle that has full of problems and they can't own up to they **** vehicle,now they just pushing the blame on to us,it's so sad to see how we can get **** for a vehicle at a big and well known dealership like hyundai durban south.this dealership should be reported because this is my second vehicle from them and nothing has changes with they service
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Ricardo P
1 reviews | Active since Jun 2026
8 Jun 2026, 10:07
Very poor service
The service is very very poor we bought a vehicle about 8 months ago and ever since the day we bought the vehicle we had only problems with it the clutch gave up 3 times in 4 months,and I was told by the dealer principal Raj that it was our fault and they can't help us,in the 8 months we bought the car we only used it for 4 months nicely with no problems,the same day we bought the car we reported the problem to the salesman which was Adam and the per-own manager which was Joe and they really made us run around for this car right up till now,I am paying for a vehicle that I don't have right now,it's at the PMB dealership workshop,for the last 2 weeks and notting is done on it,I will never buy a vehicle from this dealership ever again NEVER I wish I never bought the vehicle from them,they sold me a vehicle that has full of problems and they can't own up to they **** vehicle,now they just pushing the blame on to us,it's so sad to see how we can get **** for a vehicle at a big and well known dealership like hyundai durban south.this dealership should be reported because this is my second vehicle from them and nothing has changes with they service
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Replies (0)JJ
Jowairiya J
1 reviews | Active since Nov 2017
23 Dec 2025, 20:30
Pathetic customer service at Hyundai Durban
This was my first time taking my vehicle to the CBD branch for a service, and honestly, it was a complete waste of time. I waited over 30 minutes just to hand my vehicle over to the service department, as I was told that this was part of the process—despite arriving before 7:00 AM. I had to wait in the sun to drive my vehicle into the service centre which is usually done by the workers at the other service centre's but i had to basically follow the long queue in my car for over 30 minutes.i had to make this an issue because the car at the front left their vehicle unattended I had to still wait for 30 minutes behind that car! I was specifically advised to arrive before 7:00 AM if I planned to use the shuttle service. However, I ended up waiting an additional 1.5 hours for the shuttle, which was extremely inconvenient and frustrating. Throughout the experience, I had to repeatedly raise concerns just to receive assistance. This lack of efficiency and customer service is unacceptable. As a result of this experience, this will be the first and last time I take my vehicle to this branch for servicing. They did not even stamp my service book which basically means that I need to make a trip just for them to stamp my book!
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Jowairiya J
1 reviews | Active since Nov 2017
23 Dec 2025, 20:30
Pathetic customer service at Hyundai Durban
This was my first time taking my vehicle to the CBD branch for a service, and honestly, it was a complete waste of time. I waited over 30 minutes just to hand my vehicle over to the service department, as I was told that this was part of the process—despite arriving before 7:00 AM. I had to wait in the sun to drive my vehicle into the service centre which is usually done by the workers at the other service centre's but i had to basically follow the long queue in my car for over 30 minutes.i had to make this an issue because the car at the front left their vehicle unattended I had to still wait for 30 minutes behind that car! I was specifically advised to arrive before 7:00 AM if I planned to use the shuttle service. However, I ended up waiting an additional 1.5 hours for the shuttle, which was extremely inconvenient and frustrating. Throughout the experience, I had to repeatedly raise concerns just to receive assistance. This lack of efficiency and customer service is unacceptable. As a result of this experience, this will be the first and last time I take my vehicle to this branch for servicing. They did not even stamp my service book which basically means that I need to make a trip just for them to stamp my book!
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