Worst service received. Car had an issue after it was checked by them!

I am not sure what kinda **** is hyundai boksburg Northrand road. I took the car in for a washer pipe problem, they quoted me about 2800. I told them I cannot afford it for now, I then only paid 1035 for diagnosis since the warranty did not cover that.

About two weeks after, since i do not drive the car much. I noticed another fault with car which occurred after I had consulted with them. The car was refusing to turn on sometimes until only after I opened the bonnet. I reported it and I was told I still have to pay another R1035 for diagnosis while I already paid two weeks ago. I then took the car else where only to find that they did not tighten the battery knobs at hyundai.

I am not sure if that is their way to make ladies come back to pay more since we appear to be clueless.

It seems like it was on purpose because when I called Edith, my advisor about it, she instested that I will have to pay the fee again. No means and neither there was understanding from her part that the problem only occurred after they had checked the car.

So becareful with them, especially ladies. They can sense when you seem to be clueless and I feel they might mess up on purpose for you to come back.

Why was my battery not properly tightened? Why do they charge so much for just diagnosis if is only just a once off? when a client experiences further issues only after their diagnosis, why can't they assist as part of the pre paid fee and determine what caused the issue after they touched the car? If the car had further issues, weren't they supposed to check the entirety of the car since people are sometimes clueless?

Your service is not on point

You can do better Hyundai!