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Meleny M

1 reviews | Active since Oct 2017

27 Aug 2024, 12:24

tTHE WORST OF THEM ALL

I bought a car at Hyundai Boskburg on November 2023, and they did not give me a spare key. Their sales rep Brian told me that he would contact me to come and collect it in a few days. I waited and waited with no update. I decided to contact him in February and he said he will check and update me, and he did not. I called him again, and he told me that he doesn't work at the Boksburg branch anymore, meaning "I must sort myself out'. I called again last week and I spoke to another sales rep Vuyo and he promised to get back to me and he didn't. Hyundai doesnt care about their clients at all, WHAT THEY CARE ABOUT IS MONEY, MONEY. Whenever we attempt to communicate with the branch manager, they consistently deny our request to connect us with him. Today, we were able to have a conversation with Brian's manager, Eric Motha from the Boksburg branch, after 6 months, but he abruptly ended the call after I gave him my information. We immediately contacted him and were informed that, as usual, he is not reachable. I am not surprised by how useless his team is, considering what they took from him. I have avoided buying car from other dealerships because I trusted Hyundai and all I got was the worst dealer and service I have ever expirienced in my entire life! I am most annoyed that I bought a car and never enjoyed it. I didnt even want to give it any star, I only rated it one star because I couln't continue without rating it at all. They didnt deserve any stars.

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