Hyundai garage Boksburg

Last year 2023 around March I bought a pre owned Hyundai Venue in Boksburg Hyundai with let than 50000km, same year it started giving me problems with a battery,I reported it they promised to send someone to check it out s/he didn't come.

This year same month March 2024 the car got 60000km on the dashboard,on my surprise when I checked water on the car I found that the water mixed with oil, I thought I'm mistaken anti-freezer with oiled water

That's when I started to put my finger to check what was happening,only to find out that indeed the water was mixed with oil,reported the incident to the dealership and booked the car on the 16/03/2024 Saturday promised to give me a call Monday on the 18/03/2024 informing me what is the problem.

Comes Monday waited the whole day with no update whatsoever,Tuesday I gave them until midday and I called to find out what happened,they promised to call me back before 16:00 and never did.

Wednesday I called again demanded to speak with the manager as I wasn't happy about their treatment, treating me as if I'm the one who is at fault yet they are the ones that when they started to call and give me updates,saying problem is a coolent they ordered it and expected to arrive Monday 25/03/2024, the car will be ready to be collected on the very same day.

As a family now we have to improvise getting children to and from school same applies going to and from work all this days,we sell old car thinking the new car will give us peace of mind unfortunately we were lying to ourselves😥