Hyundai bad Customer service for there own defect product.

Poor Customer Service. Paint peeling as a result of defect from Hyundai paint work. Tail gate paint was peeling that was above the Hyundia emblem that was fixed but the Hyundia emblem was not changed even though I notified them of the rust on it.

They said that it could be caused by chemicals used to wash the car or water but why are all the other emblems not damaged.

They said initially they couldn't put my I20 emblem back even though it was charged on the quote but after checking the car the lady said she will check with the workshop guys and the than put a brand new emblem on the car.

So now I don't understand why the rusted emblem was not changed.

Second time in 31 August 2023 now I had to take the car back for paint peeling on the panel above the back door for assessment. Hyundai unprofessional service they didn't even come back to me to confirm if they received authorization until I followed up 20 October 2023. They than advised they had an issue with one of thier panel shops so I need to bring it again for assessment. So I took it in 19 Dec 2023 they kept the car from 7am till 1pm only to advise that they could only take it to one panel shop for a quote and the second one has closed so I have to follow this process in January. They didn't even clean the car before notifying me to pick the car even though I gave them a clean car.

Yesterday 23 Jan 2024 I took the car back for the assessment at 7am and only got it back at 01:30pm and it was dirty. I asked them to sort the signal on the radio when making the booking the didn't even do that.