YvdL
Yolande van der Linde

1 reviews | Active since Apr 2018

12 Nov 2018, 10:37

Good Service but bad customer support specialist

Good day i have to say Hyphen was good to me. Unfortunately Thabsile Hlophe is Customer Support Specialist with a bad attitude. with out communication or after they have my e-mail address and cell nr and address they handed me over without proper communication. Very bad Hyphen Very Bad i expected better from you after the road we walked together.

0
Replies (1)
Hyphen PDA
Hyphen PDA's reply14 May 2026, 22:15
Official
Hi Yolande

We apologize for this, and hope that your matter has been satisfactorily resolved.

We appreciate the feed-back and our staff has been on a comprehensive service ambassador training programme, since that time. We trust that you receive our "world-class" experience soon.

Regards

The Hyphen PDA Team