1 reviews | Active since Nov 2012
Billing
Firstly i am so irratated right now . I cancelled my debt revieq in 2015 as my accounts were not paid.. i eventually paid my accounts myself .. i then get a call today from some lawyer company stating i owe Hyphen money... so after 2-3 years later i get call ... why now? Please dont use the excuse of couldnt get hold of me.. i want this sorted out now..
Greetings
It is a pity that you did not contact Hyphen PDA in order to ascertain or clarity the situation but rather chose to issue a complaint with HelloPeter. Hyphen PDA is therefore obliged to address your complaint within this forum.
Hyphen PDA agrees that you did seek help with regards to your over indebtedness and app**** to be placed under Debt Review.
Hyphen PDA is the Payment Distribution Agent (PDA) that your Debt Counsellor was linked to for the management of your financial leg whilst under debt review.
Hyphen PDA started administering your financial leg since 28 December 2013 right up to the 25 March 2015. Your debit order was met monthly and all your Credit Providers were paid in accordance to the repayment plan as uploaded by your Debt Counsellor.
Please note that Hyphen PDA collects funds and such collected funds are paid to your Credit Providers, Hyphen PDA charges an administrative fee which is set by the NCR / DTI.
For some reason, you went and willfilly disputed the last three debit orders, in February and March 2015. With you disputing these debit orders your bank account was credited with the full value and Hyphen PDA bank account debited. Hyphen PDA now suffers a financial loss as the funds that we did collect via debit order was already paid over to your Credit Providers.
Hyphen PDA was able to reclaim the DC Fees that were paid to your Debt Counsellor and some amounts paid to Credit Providers, leaving am outstanding amount due to Hyphen PDA for R2220.92.
Hyphen did try and recover this loss from you, SMSs were sent as well as your then Debt Counsellor trying to recover this amount from you.
After a set period of trying to contact you in order to get reimbur*****t for this outstanding loss amount, Hyphen PDA then hands our bad debt book over to an appointed Debt Collector.
Kindly reimburse Hyphen PDA this outstanding loss amount in full or work together with the Debt Collector Company in order to clear this loss / your Credit Record.
You are most welcome to contact Hyphen PDA to discuss this matter.
Regards
Malcolm Povey
Head of Operations - Hyphen PDA
Best regards,
Greetings
It is a pity that you did not contact Hyphen PDA in order to ascertain or clarity the situation but rather chose to issue a complaint with HelloPeter. Hyphen PDA is therefore obliged to address your complaint within this forum.
Hyphen PDA agrees that you did seek help with regards to your over indebtedness and app**** to be placed under Debt Review.
Hyphen PDA is the Payment Distribution Agent (PDA) that your Debt Counsellor was linked to for the management of your financial leg whilst under debt review.
Hyphen PDA started administering your financial leg since 28 December 2013 right up to the 25 March 2015. Your debit order was met monthly and all your Credit Providers were paid in accordance to the repayment plan as uploaded by your Debt Counsellor.
Please note that Hyphen PDA collects funds and such collected funds are paid to your Credit Providers, Hyphen PDA charges an administrative fee which is set by the NCR / DTI.
For some reason, you went and willfilly disputed the last three debit orders, in February and March 2015. With you disputing these debit orders your bank account was credited with the full value and Hyphen PDA bank account debited. Hyphen PDA now suffers a financial loss as the funds that we did collect via debit order was already paid over to your Credit Providers.
Hyphen PDA was able to reclaim the DC Fees that were paid to your Debt Counsellor and some amounts paid to Credit Providers, leaving am outstanding amount due to Hyphen PDA for R2220.92.
Hyphen did try and recover this loss from you, SMSs were sent as well as your then Debt Counsellor trying to recover this amount from you.
After a set period of trying to contact you in order to get reimbur*****t for this outstanding loss amount, Hyphen PDA then hands our bad debt book over to an appointed Debt Collector.
Kindly reimburse Hyphen PDA this outstanding loss amount in full or work together with the Debt Collector Company in order to clear this loss / your Credit Record.
You are most welcome to contact Hyphen PDA to discuss this matter.
Regards
Malcolm Povey
Head of Operations - Hyphen PDA
Best regards,