1 reviews | Active since Aug 2016

06 Dec 2016, 17:37

BEST Payment Distribution Agency!

<p>I work for a DC firm, we used to have another PDA and we switched because of discrepancies in payment distribution that should not have been there. This company was closed years ago and we swiched to hyphen in 2013. I understand the process of Debt Counselling and hyphen lives up to their name- connecting debt counsellors, creditors, and clients.</p> <p>Their system Works, I never worry IF the client's money really did go to the intended creditor, hyphen backs up everything with proof, Always. There are zero true discrepancies. Request a statement, ask for a bank account match, send detailed proof of payments, technical support required? No problem- usually sent within an hour! Proper support and training provided throughout, they do know what they are doing. Sometimes computer systems get funny (with me more than anyone else I presume) but with their support it is almost always worked out immediately.</p> <p>Malcolm, Chris, Grace, Stanley and MAGGIE (yes eventhough she does more support in bitech she absolutely still counts!!) are definitely the most amazing!! I would Never, ever, ever be able to do this job if it wasn't for the absolute STELLAR support from Hyphen+Bitech alike. And I would not dream of switching to any other PDA. I tested other systems, and I am not a fan.</p> <p>Thank you guys for supporting Our business, you Have made all the difference in the world!</p> <p> </p> <p>If DC clients Contacted hyphen they would always get the correct help/ or informed to redirect the queries to the actual Debt Counsellor in charge of Their File. Remember, DC constructs the plan, Hyphen just pays out accordingly and offers the DC support when we require specific details. And support us they Really DO. Which is probably why they won ALL the awards in their category- because they simply are the best in the business.</p>

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Replies (1)
Hyphen PDA
Hyphen PDA's reply14 May 2026, 22:19
Official
Wow, thank you for this incredible compliment and feed-back.

We truly appreciate and this certainly motivates us, to want to do and achieve more, for stakeholders like you.

Regards

The Hyphen PDA Team