AP
Azraa P
1 reviews | Active since Jul 2022
15 Jul 2022, 14:47
Worst experience ever
Pathetic customer service, a first time customer and it's honestly been the worst experience I've ever had. Pathetic follow up and delayed responses to a "delay in processing". I don't even want the voucher anymore, I've requested a refund following a string of emails and pathetic responses from Moira. I'll never use this platform again, nor recommend you to anyone.
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Hyperli.com's replyOfficial
15 Jul 2022, 15:48Hi Azraa,
We're terribly sorry for the inconvenience. I've had a chat with Moira and also had a look at the email thread. I'm not sure if you've received her response on Monday, 12 July but it seems we have not received any response thereafter.
Moira has reached out again, to have this sorted.
Regards,
Hyperli.
We're terribly sorry for the inconvenience. I've had a chat with Moira and also had a look at the email thread. I'm not sure if you've received her response on Monday, 12 July but it seems we have not received any response thereafter.
Moira has reached out again, to have this sorted.
Regards,
Hyperli.
Hyperli.com's reply15 Jul 2022, 15:48
Official
Hi Azraa,
We're terribly sorry for the inconvenience. I've had a chat with Moira and also had a look at the email thread. I'm not sure if you've received her response on Monday, 12 July but it seems we have not received any response thereafter.
Moira has reached out again, to have this sorted.
Regards,
Hyperli.
We're terribly sorry for the inconvenience. I've had a chat with Moira and also had a look at the email thread. I'm not sure if you've received her response on Monday, 12 July but it seems we have not received any response thereafter.
Moira has reached out again, to have this sorted.
Regards,
Hyperli.