PR
Poloka R

1 reviews | Active since Nov 2014

01 Jan 2020, 21:07

We are unavailable, request a refund , it will take 5-7 working days while your holiday is 5 days

I live in Jhb, so for the mos part I always almost use hyperli for my travels and things to do. Well I had such a disappointing experience with all my voucher purchased while I was in capetown. This is despite having called one of the supplier to confirm availability prior to the date and them still not being available on the day. Disappointing, we now found ourselves having to spend extra money while we had to wait 5-7 working days to get a refund for vouchers already purchased

0
Replies (1)
Hyperli.com
Hyperli.com's reply14 Jan 2020, 11:46
Official
Hi Poloka R,

We're sorry to hear your experience wasn’t up to scratch. Could you send an email to support[at]hyperli.com with the subject line ’HelloPeter complaint’, so we can locate your account from our side.

Awaiting your response!