SN
Sthembile N
1 reviews | Active since Aug 2016
29 Jun 2023, 11:57
WARNING: Stay away from Hyperli.com!
The customer support is beyond poor. There's no contact number, just an email. They take ages to even respond. I requested a refund due to full bookings for dates I requested, and they just went silent. They're such a ****. I don't recommend this service, you'll regret it. Ruuuunnn!
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Hyperli.com's replyOfficial
03 Jul 2023, 15:02Hi Sthembile,
I've looked into this, and can confirm that a response was sent on the same day you requested a refund, i.e. 27 June.
After you followed up, we resent the communication today.
We will be in touch with more information regarding your refund, shortly.
Regards,
Hyperli
I've looked into this, and can confirm that a response was sent on the same day you requested a refund, i.e. 27 June.
After you followed up, we resent the communication today.
We will be in touch with more information regarding your refund, shortly.
Regards,
Hyperli
Best regards,
Hyperli.com's reply03 Jul 2023, 15:02
Official
Hi Sthembile,
I've looked into this, and can confirm that a response was sent on the same day you requested a refund, i.e. 27 June.
After you followed up, we resent the communication today.
We will be in touch with more information regarding your refund, shortly.
Regards,
Hyperli
I've looked into this, and can confirm that a response was sent on the same day you requested a refund, i.e. 27 June.
After you followed up, we resent the communication today.
We will be in touch with more information regarding your refund, shortly.
Regards,
Hyperli
Best regards,