Unprofessional and dam dodge

This company is appearing quite unprofessional, unintelligent and downright dodge! This is the first time a place a huge order with Hyperli on the 7 October and email received with notification would take 5-7 working days for my order to arrive, Days passed and the order just remained in packaged. I emailed Hyperli, that's the only means can be done on the 15 October and was emailed in correspondence that the one product was out of stock?? How can they be out of stick when their adverti*****t did not indicate otherwise. Told again 5-7 working days. It is the 21 October and yet no feedback, I emailed again and guess what this time told I must refresh my payment method??? as order is pending???

I paid for heavens sake and have proof thereof!!!! I respond again via email and now the response is get back to me in 24 hours???This dually unprofessional and I have no trust in their adverti*****t, staff, or anything. I prefer a refund,,,but their cancelation policy states you can only cancel 7 days in which the order been made, How is anyone to know this would happen and place doubt is there an underlying issue of a ****???

Hyperli get your act together because you suck. I will take you to small claims court and no doubt of that if nothing of honest is heard and BS.