Super Delayed delivery and no response

I've ordered quite a few vouchers through them in the past. This time I ordered some products - 4 in total in one order - on 17th November 2022. I've received 1 item in a very short time, but since then... NOTHING! I've been in touch with the help centre who only came back to say that I've ordered from different warehouses - all based in Cape Town. The delivery will be within 12 - 14 working days from date of order. Well, this is now day 18 from date of order (working days) and I'm still waiting. I've followed up again and again, but absolutely no response at all. Hyperli, you are setting a very bad example and looking at your rating you need to step up if you want to stay in business. I expect a response immediately! Why is there no number to call?