TM
Thandeka M

1 reviews | Active since Dec 2019

04 Dec 2019, 08:52

STILL WAITING FOR MY REFUND AND I HAVE NOT RECEIVED ANY CALLS HYPERLI IS PATHETIC

The worst experience ever bought a spa voucher from Hyperli in October to tried calling the Merchant to book for an appointment and to my surprise the number does not exist.Requested for a refund to date i have not received any communication from them i just WANTED MY MONEY BACK I DO NOT WANT ANYTHING TO DO WITH THESE SITE CAUSE CLEARLY THEY **** PEOPLE there is no verification done by hyperli with their merchants its been 2 full months and this is really frustrating Worst experience we have had concerning our refund.. honestly we dont want your refund vouchers, we want our money back in our account because we dont intend on using your services anymore Worst experience we have had concerning our refund.. honestly we dont want your refund vouchers, we want our money back in our account because we dont intend on using your services anymore pay back the money and keep your lousy voucher i am expecting a call about my refund ***

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Replies (2)
Hyperli.com
Hyperli.com's reply04 Dec 2019, 09:24
Official
Hi Thandeka,

We have tried reaching out to you on the email address linked to your Hyperli profile, on 14 November, regarding your query. We have also tried calling on the number provided, to no avail. Please let me know when you're available to chat. Awaiting your response.
Hyperli.com
Hyperli.com's reply04 Dec 2019, 09:35
Official
Hi Thandeka,

Thanks for taking my call.

Please keep an eye on your email inbox, for confirmation of our discussion.