Ruined My daughters Xmas

I did an order on the 3rd of December anmd was told its 5-10 working days and was also told that I am going to be updated on a regular basis have not recieved those automated updated since the 8th, and I actually regretted ordering with them just a day after cause I realised that guittar was available at Takealot who have a very reliable delivery system! stick to holidays and service package if this is how you work when it comes to selling products.