ROTTEN SERVICE AND LIES

On 01 October 2017 I purchased and paid for an item including its delivery fee. Hyperli's Delivery Policy available online stipulates/ outlines a 11 working day schedule.

When I noticed that I had not yet received the item that I ordered from Hyperli I contacted them via email as their calling facility was apparently inoperable. There is no means of contacting Hyperli except via email.

I then sent an email to their support personnel who promised to follow up and revert to me. He never did.

I sent another email and another support staff member promised delivery within 3 to 5 working days. This is the fifth working day and no delivery still. I requested a refund in response to this staff member due to non delivery of goods ordered..

Having no satisfaction I requested a "call back" from Hyperli and yet another staff member informed me that delivery will be made next week.

It has now been 19 WORKING DAYS.

I have NOT received delivery of goods ordered and it seems that Hyperli has no idea as to whether their supplier has intention of delivering.

Their support staff member suggested I wait until next week (between 21 to 25 working days).

NEVER ORDER ANYTHING FROM THIS ******* SITE